Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how thalpoint (thalpoint SIA) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website or participate in our soy wax thalpoint pouring and essential oil scent blending weekend classes, we may collect certain information about you. We take your privacy seriously and want to ensure you understand our practices.

Who We Are (Data Controller)

We are the data controller responsible for the personal information collected through our website and services. Our registered office is located in Riga, Latvia. We operate thalpoint making and scent blending classes in Cēsis and provide related services through our online platform. As the data controller, we determine how and why your personal information is processed, and we are accountable for ensuring compliance with data protection laws.

Information We Collect

We collect information you provide directly to us when you register for classes, contact us with inquiries, or interact with our website. This includes your name, email address, phone number, and information about your interests in thalpoint making or scent blending. We also automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, and the time spent on our website. Additionally, we use cookies and similar tracking technologies to enhance your experience and gather analytics about how visitors use our site.

Legal Basis for Processing

We process your personal information based on the following legal grounds. When you register for our classes or subscribe to our communications, we rely on your consent. We also process information based on legitimate interests, such as improving our services, understanding customer preferences, and preventing fraud or misuse. In certain cases, we may have a legal obligation to process or retain your information under Latvian or European Union law. We always ensure that our processing activities are transparent and balanced against your rights and interests.

How We Use Your Information

We use your personal information to provide and improve our thalpoint making and scent blending classes, respond to your inquiries, and send you updates about our services. Your data helps us personalize your experience, understand what interests you, and develop new offerings. We use analytics data to see how visitors interact with our website and to optimize its performance and design. We may also use your information to comply with legal obligations, protect our rights, and prevent misuse of our services. We never sell or share your information with third parties for marketing purposes without your explicit consent.

Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected. Here are our specific retention periods: contact form messages and class registration details are retained for up to 24 months after your last interaction with us, allowing us to maintain records of your participation and respond to follow-up inquiries. Website analytics and cookie data are retained for up to 14 months to help us understand usage patterns and improve our services. Server logs containing IP addresses and access information are retained for up to 12 months for security and troubleshooting purposes. After these periods, we securely delete or anonymize your information. If you request deletion of your data, we will remove it within 30 days unless we have a legal obligation to retain it.

Your Rights

You have the right to access your personal information and receive a copy of the data we hold about you. You can request correction of inaccurate or incomplete information. You have the right to request deletion of your data, subject to certain legal exceptions. You may object to processing of your information for marketing purposes or other uses. You have the right to data portability, meaning you can request your information in a structured, commonly used format. If you have provided consent, you can withdraw it at any time. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytics about how you use our website. Cookies are small files stored on your device that help us remember your preferences and recognize you when you return. We use essential cookies that are necessary for the website to function properly, performance cookies that help us understand how you use our site, and marketing cookies to track your interest in our services. You can control cookie settings through your browser, but disabling certain cookies may affect website functionality. We do not use cookies to collect sensitive personal information. Our cookie practices are designed to comply with data protection regulations and respect your privacy preferences.

Supervisory Authority

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Data State Inspectorate (Datu valsts inspekcija), which is the independent data protection authority in Latvia. You can contact them if you believe we have violated your data protection rights. Filing a complaint with the supervisory authority does not prevent you from seeking other legal remedies. We encourage you to contact us first so we can address your concerns directly and work toward a resolution.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, if appropriate, by sending you a direct notification. Your continued use of our website and services after such changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: +371 67 123 456

Address: Elizabetas Street 45, Riga, LV-1010, Latvia